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Reviews for Brookwood Indianapolis

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Posted On: 7/2/2018

Professionalism with personal touch.

Dear Brookwood Apartments, I am writing this letter to confirm that I have turned-in the apartment and mail-box keys and pool pass for 610 Turtle Creek South Drive, Apartment 5 in the designated drop box located at your office 5301 Turtle Creek South Drive. I take this opportunity to sincerely acknowledge and appreciate the way Team-Brookwood treats its community members, which is a perfect combination of “professionalism with personal touch.” Brookwood Apartments was like a home away from home for me, a foreign national who was temporarily visiting the US. Overall, it was a wonderful experience to be a part of Brookwood Apartments. Everyone at Team-Brookwood I interacted with has been an excellent person, both professionally and personally. I particularly express my gratitude for Mr. Ryan Mitchell and Ms. Jennifer who have always been helping Brookwood community members like me. Regards, Dr. Suresh Singh Negi
By: Dr. Suresh Singh Negi     Verified Resident
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Posted On: 4/18/2018

Great place to live!

I have been living at Brookwood for almost a year now and I think it is a very nice place to live. The office staff is great and have always been willing to help me out and answer any questions I have. I see maintenance picking up trash every day and are fast at getting work orders done. The apartments are very spacious and have a great floorplan. If you are unhappy about noisy neighbors, you have to realize that it comes with living in an apartment complex. The walls here are thicker than any other apartment I've lived in and do not hear my neighbors' conversations as I have in the past. I recommend living here!
By: Anonymous     Verified Resident
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Posted On: 1/25/2018

Wonderful staff!

I moved here about a year ago and was skeptical because of some of the other reviews I've seen but I guess most people don't bother to let the world know when they're satisfied. The staff have been super friendly and helpful and my new home is fantastic! Highly recommended to anyone looking for a good price and good quality living.
By: Anonymous     Verified Resident
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Posted On: 1/3/2017

Your office staff is amazing

Logan, Cynthia, Erica, and Marta answered all my questions with ease and made everything very understandable. They are all very friendly and take great care of their guests. I'm surprised at how kind and respectful the entire staff has been. Without a doubt the best experience I've ever had with a apartment complex. I feel like I gained four friends.
By: Andrew Kinney     Verified Resident
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Thank you so much for your great feedback! Please let us know if we can be of any help to you in the future! Brookwood Team

Posted On: 12/20/2016

I Love Brookwood!

Since I moved in to Brookwood last September, I have had nothing but positive experiences with the teams that have worked here. Whenever I have an issue they have been very courteous in helping, and I especially like how fast they were to work on the little things that have popped up maintenance-wise. I've never had to wait a really long time to make sure those little issues got ironed out. It's been a great experience for me and I hope that things continue to stay that way! :)
By: Zachary Holzer     Verified Resident
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We appreciate your feedback, Zachary we will continue to do our best to ensure your love for Brookwood continues to grow. Thanks for calling Brookwood home!

Posted On: 12/20/2016

first apartment and we love it!!

We moved in here a month before the new management took over, but now it's great. The maintenance are quick to do the job and very nice! And the staff at Brookwood are amazing!! :)
By: Anonymous     Verified Resident
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We appreciate your feedback, Zachary we will continue to do our best to ensure your love for Brookwood continues to grow. Thanks for calling Brookwood home!

Posted On: 12/19/2016

Brookwood Review

These apartments just got a whole new staff. This new staff is absolutely phenomenal; they tend to all questions and maintenance needs, and always treat residents with high regard. Glad I made the decision to renew!
By: Anonymous     Verified Resident
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We appreciate your feedback, Zachary we will continue to do our best to ensure your love for Brookwood continues to grow. Thanks for calling Brookwood home!

Posted On: 12/19/2016

New Company

Since the new staff took over I felt a good vibe. For the most part everybody seems nice and professional. At the beginning, I didn't approve of the new change for rent payments starting January 1st. However this month (December) I got a better understanding of why this would be much easier for not only staff, but for tenants as well.
By: Jonathan Floyd     Verified Resident
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We appreciate your feedback, Zachary we will continue to do our best to ensure your love for Brookwood continues to grow. Thanks for calling Brookwood home!

Posted On: 12/19/2016

Great Place to Live At

We Love the place!!! Quiet and we love the fact that when something is wrong in the apartment and we need maintenance they come right away and they are friendly and professional!!!
By: Ram Tin Than     Verified Resident
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We appreciate your feedback, Zachary we will continue to do our best to ensure your love for Brookwood continues to grow. Thanks for calling Brookwood home!

Overall Rating

4.5 out of 5 stars

Ratings By Category

Parking
5 out of 5 stars
Amenities
4.5 out of 5 stars
Maintenance
4 out of 5 stars
Staff
5 out of 5 stars
Value
4 out of 5 stars
Location
4.5 out of 5 stars
Noise
4 out of 5 stars

Testimonials